These are IT/Tech Support programs that are far more involved. We essentially take over and run your company’s website, up to and including responding to your customers for you (if you do not see these, we are fully booked and you can upgrade when we have openings available). See our various options below.

Description	Essentials	Premium	Ultimate
Confidentiality	Included	Included	Included
Additional Hours of Tech Support	2 additional hours	8 additional hours	15 additional hours
Trouble Tickets Processing Time	2 Business Days	1 Business Day	1 Calendar Day

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